The bakehousetheatre.com website is owned by The Bakehouse Theatre Company.  By using the bakehousetheatre.com website, you agree to be bound by these terms and conditions.

Orders:-

• When you place an order to purchase a product from bakehousetheatre.com, we will send you an email confirming receipt of your order and containing the details of your order. For ticket orders, your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation of receipt of your order. This means that we will be holding tickets for you to collect and that we have taken them out of the pool of available tickets for sale. For non-ticket orders, your order represents an offer to us to purchase a product which is accepted by us when we send you an email confirmation that the products have been sent to you.
• Orders made online must use a credit card payment method unless the order totals $0 in which case no payment is made. We use paypal.com.au to take credit card payments.  Cash is to be paid in person at the Bakehouse Theatre box office. Cheques/money orders may be posted but you must allow plenty of time for cheques to clear (at least 2 weeks). If your cheque has not cleared by the time you pick up your tickets, you will have to pay in cash and we will then refund you the amount on the cheque when the cheque does clear.
• Tickets purchased through our website incur no booking fee.
• Tickets purchased other than through our website will incur a booking fee of $2 per ticket.
• When purchasing through the website, adding tickets to your cart does not guarantee that tickets are being held for you. You must complete checkout to have tickets set aside for you. If you don't checkout in time, the tickets in your cart may no longer be in stock if someone else has checked out with them first.
• Tickets are to be collected at the Bakehouse Theatre Box Office. The Box office opens half an hour before the show's published starting time.
• If we have received payment in advance of the performance (ie 15 minutes before the performance or earlier), your tickets will be held under your name until you collect them; and will not be released for sale.
• If we have not received your payment in advance, your tickets will be held under your name at the Box Office until 15 minutes prior to the show's starting time. After that time, your tickets will be released to be sold on.
• Ticket purchases are non-refundable except in the case that a performance is cancelled. However, if you cannot attend the performance, please contact us as soon as possible. With at least 24 hours' notice that you cannot attend, we may at our discretion be able to switch your tickets to another night subject to availability.
• If you are a 'no show', ie you book tickets but do not collect or pay for them or make an arrangement with us, you are still liable to pay the ticket prices and we will invoice you for the full amount.
• If a performance is cancelled, we will do our best to contact you to let you know, however we accept no responsibility for any wasted time or travel expenses etc incurred in getting to a performance which is cancelled.
• Latecomers not allowed in. If you arrive after the performance has started, it is regrettably not possible to let you into the theatre until interval, if there is one, or else not at all. Audience entrance to our theatre spaces involves walking across the stage, which would disturb the performance. Therefore it is very important that you arrive on time.
• It is the patron's duty to read any warning signs information (eg. use of fog machine, strobe lighting, coarse language etc) that are displayed at the theatre. We try to put all warnings on our website as well (but they are not guaranteed to be all warnings). All warnings will be displayed in the theatre.

Use of this website:-

Access to bakehousetheatre.com

We do our best to keep the website up online and without errors. However, due to the nature of the internet and the software system used, this can't be guaranteed.  We may occasionally take the website down for maintenance and repairs but will try to keep this down time as short as possible.

Website material

You may access and make personal use of this website, but you may not download it (apart from page caching) or use framing techniques or link externally to our images etc (hotlinking). All content included on the website, such as text, graphics, logos, images, videos and attached files etc, is the property of The Bakehouse Theatre Company.

Your Account

It is your responsibility to keep your username and password confidential. If necessary (for example if your computer saves your password), you should restrict access to your computer to prevent unauthorised access to your account. All activities (such as orders and commenting) undertaken under your account are your esponsibility. You should inform us immediately if you seem to be locked out of your account or if you think someone else has obtained your password.

Please keep all your account details accurate and up to date. You can access and update most of the information you provided us with in the "Your Account" area of the website.

The Bakehouse Theatre Company reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, you will not be charged for it.

Privacy

Please read  our Privacy Policy, which also governs your visit to bakehousetheatre.com.

Posting of Comments

Registered users of this website may post comments. You may not post spam or illegal or obscene material. You may not use a false email address, or impersonate anyone. The Bakehouse Theatre Company reserves the right (but not the obligation) to moderate comments or remove or edit any content.

If you post any comments, you give us a free licence to use such material in any other media for any length of time, and you waive any rights to be identified as the author of such material. You may only post material that you own or that you control the rights over.